Privacy and Cookie Statement

Your privacy at Falkpost

At Falkpost, your privacy is important to us. Whether you're a customer, visiting our website, or contacting us in any other way – we treat your data with care. On this page, we briefly explain which personal data we collect, why we collect it, and how we protect it.

What data do we collect?

When you use our website or work with us, we may collect the following data from you:

• Name, address, email address, and phone number
• Payment details (such as a bank account number)
• IP address or browser settings when you visit our website
• A copy of your ID, in some cases (for example, for confidential deliveries)

We need this information to carry out our services properly and securely, such as delivering legal mail, handling express shipments, or planning notary routes.

Why do we collect this data?

We use your data to:

• Provide you access to our services
• Stay in touch with you
• Send invoices
• Improve our website and services
• Comply with legal obligations (e.g., identity verification for certain deliveries)

We only use your data when truly necessary – and never without a good reason.

Sharing data with others

Sometimes we share data with partners who support us, such as IT service providers or couriers. We only do this when it’s necessary for our service or when the law requires it.
We never sell your data to third parties.

Cookies

Our website uses cookies. These help the site work properly, measure how it’s used (e.g., via Google Analytics), and allow us to offer tailored content.
When you first visit our website, we ask for your permission to place cookies. You can change your cookie settings at any time through your browser.

Your rights

You have the right to:

• Know what data we hold about you
• Have your data corrected or deleted
• Object to how your data is used
• Withdraw your consent (e.g., for receiving newsletters)

Want to exercise one of these rights? Please send an email to info@falkpost.nl.

Questions or complaints?

Do you have questions about how we handle your data? Feel free to contact us.
If we can't work it out together, you can submit a complaint to the Dutch Data Protection Authority: www.autoriteitpersoonsgegevens.nl.

ℹ️ Want to know more? You can find our full privacy policy via the link at the bottom of this page.
📅 Last updated: 20 May 2025